David A Fields

JUNE 15, 2016

Unless you’ve limited your practice to responding to RFPs, winning new consulting projects involves asking questions. Many questions. Like, “What are your objectives?” “By when does this need to be completed?” “How many Navy Seals will I have to train?” and, “Can I negotiate free access to the ice cream machine in your cafeteria?” Some inquiries are uncomfortable, and for them you need a particular “pre-question” which I’ll explain in a moment.

Consulting 163

Consulting Training Training 163

Management Consulted

JUNE 12, 2016

PARTHENON-EY. A household name in the consulting world, Ernst & Young (EY) has gone through some dramatic changes in the past few years. Originally a behemoth as one of the Big 4 accounting firms, EY is now set up as a global organization of member firms. In 2014, EY joined forces with Parthenon, a small strategy firm that was founded in 1991 by two ex-Bain consultants, to combine Parthenon’s strategy expertise with EY’s global reach and implementation experience.

Interviews 126

Interviews Culture Case Interview Bain 126

BCG

JUNE 16, 2016

Perspective Thursday, June 16, 2016. Digital technologies are reshaping the banking industry at an unprecedented rate, generating waves of fresh opportunity and potential peril for traditional banks. Digital has increased customers’ expectations for greater efficiency, quality, and speed, and it has opened the door to new competitors and disruption.

Banking 63

Banking Industry Efficiency Productivity 63

Tom Spencer

JUNE 11, 2016

When things go badly, the optimist is likely to respond with a reference to forces outside her control, “our competitors got lucky this time!” When things go well, the pessimist is likely to respond in a similar way, “ I got lucky this time!” In both situations the person is making a call to destiny. The optimist believes that things will go well as a matter of course, and so any setbacks are explained away as temporary bad luck.

Course 60

Course Research Consulting Strategy 60

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Harvard Business

JUNE 16, 2016

Although most of us like to think of ourselves as rational decision makers, ample research shows that emotions play an outsized role in negotiations. If you can’t read what your counterpart is feeling and instead focus only on what he or she is saying, you’re highly unlikely to achieve everything you could have. Of course, experienced negotiators know how to mask their true feelings.

Video 55

Video Research Study Course 55

BCG

JUNE 16, 2016

Perspective Thursday, June 16, 2016. An Academy award. $1.3 billion in box office revenues. Millions of wide-eyed boys and girls. Disney’s Frozen is not only the world’s most successful animation feature film ever but also the fruit of an ingenious “postmerger rejuvenation.” How so? In 2005, Walt Disney was lagging in creative output and commercial traction.

Film 59

Film How To 59

Kates Kesler

JUNE 16, 2016

The best global leadership systems develop people and the organization simultaneously. No other business process has more impact on shaping culture than company-wide talent development forums. Calibration and development councils can become the control centers for activation if used well. As an executive team at the top does the work of getting to know its talent by evaluating players with a common yardstick and vocabulary, they begin to calibrate a shared set of expectations about what global l

Development 50

Development Talent Enterprise Leadership 50

Strategy+Business

JUNE 14, 2016

The competitive landscape for pharma companies around the world is changing rapidly, and those shifts are likely to accelerate. To confront these forces, pharma companies need to be clear about how they create value and adopt a focused strategy that allows them to dominate in one specific aspect of the industry -- along with developing a set of strong capabilities to support that strategy.

Industry 44

Industry Strategy Strategy Strategy& 44

Harvard Business

JUNE 15, 2016

Millennials, those Americans now between 16 and 36 years old, are often spoken of as if they’re ushering in a new era of enlightened interpersonal relations. For example, in 2013 Time predicted Millennials would “save us all” because they are “more accepting of differences…in everyone.” That same year, The Atlantic stated that Millennials hold the “historically unprecedented belief that there are no inherently male or female roles in society.” And

Survey 44

Survey Comparison Research Study 44

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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

How To

BCG

JUNE 15, 2016

Article Wednesday, June 15, 2016. Although wealth managers have historically segmented their clients on the basis of wealth level, service models for the various segments have remained fairly uniform. (See Exhibit 1.) Yet demographic and socioeconomic shifts are setting the stage for the rise of nontraditional, underserved segments that do not fit the standard approach.

Strategy 57

Strategy Strategy Strategy& Groups 57

freshminds

JUNE 14, 2016

Although many consultants carve out their whole career within a big firm or even potentially setting up their own freelance boutique firms, there is a growing trend for consultants to move into corporate businesses themselves. The vast array of skills that consultants can bring to the board room from their experience of advising many different types of board rooms across industry sectors make them extremely valuable in the corporate world.

Leadership 41

Leadership Consulting Efficiency Accenture 41

Martinka Consulting

JUNE 15, 2016

So what is a good referral, whether you’re an advisor or a plumber? 1) Here’s what it’s not: “I gave your name to so-and-so. Maybe she’ll call you.”. 2) Here’s a medium referral: An email introducing two people with no contact information other than the email address. 3) Here’s a good referral: An email introducing two people with a short description of the situation, the benefit of meeting, and phone numbers for both people. 4) Here’s a great referral: An email as per above preceded by

Meeting 40

Meeting Consulting 40

Harvard Business

JUNE 14, 2016

A senior vice president I know was working on a merger and had come up against a roadblock. He pulled the merger implementation team into a room and said: “We’ve analyzed it over and over, but it really isn’t possible to complete this merger in the time frame Walter wants. Now, what do we do?” Walter was the CEO. He had a reputation for not listening to anyone who disagreed with him.

Management 44

Management Data How To Consulting 44

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Consulting

BCG

JUNE 15, 2016

Article Wednesday, June 15, 2016. For 14 years, BCG has conducted a proprietary benchmarking survey of wealth management providers from all over the world, running the spectrum from small boutiques to the world’s largest wealth managers—and covering multiple business models, from onshore to offshore and from banking to brokerage. A key finding in this year’s benchmarking is that average revenue and profit margins declined for wealth managers from 2012 to 2015.

Benchmarking 40

Benchmarking Management Trends Survey 40

MishTalk

JUNE 14, 2016

As we head into the final stages of the Brexit debate, it would be wise to revisit prime minister David … Continue reading →

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44

Gina Abudi

JUNE 16, 2016

Engaging employees in change is essential to ensure that the change initiative is accepted and “sticks.” Consider these five ways to engage employees in your next change initiative. Get employees involved in shaping the change early on. Ask their opinions via a survey or in focus groups. This enables employees to provide their thoughts, concerns [.].

Survey 36

Survey Groups Change Management Leadership 36

Harvard Business

JUNE 13, 2016

HBR STAFF. When I walked into our small apartment-building gym at 7:30am Monday morning, there was a yoga mat and foam roller lying in the only open space where I was planning to do my workout. Mary* was running on the treadmill. “Hi Mary. Is this yoga mat yours?” I asked her. “Yes,” She replied, “I’ll use it soon.” So I began my workout in the small space squeezed between two posts.

Exercises 44

Exercises Course Emotional Intelligence Meeting 44

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

Methodologies

Strategy+Business

JUNE 15, 2016

Physical separation among coworkers isn't necessarily an obstacle to innovative collaboration, and other types of breathing room may actually help productivity.

Productivity 32

Productivity 32

MishTalk

JUNE 13, 2016

Every month the New York Fed conducts a Survey of Consumer Spending Expectations covering three broad categories: inflation, labor market … Continue reading →

Survey 39

Survey Marketing 39

Gina Abudi

JUNE 15, 2016

Before an employee is promoted to a supervisory role; consider, first if the individual is ready to be a supervisor. Let’s explore a story from one of my clients I coach. My client recently asked me how to tell if one of his employees is ready to be a supervisor. In particular, he was afraid [.]. The post Is Your Employee Ready to be a Supervisor?

How To 33

How To Leadership Management 33

Harvard Business

JUNE 15, 2016

HBR STAFF. Leaders have demanding schedules, and often find themselves trading sleep for more work time – effectively trading away work quality to get more work quantity. Some of my recent research indicates that this idea of compromising quality applies to the concept of leadership as well, with important implications for the performance of your team.

Research 39

Research Study Leadership Management 39

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Case Study

Seth Godin Blog

JUNE 13, 2016

Great organizations are filled with people who are eagerly seeking to recruit people better than they are. Not just employees, but vendors, coaches and even competitors. Most organizations seek to hire, "people like us." The rationale is that someone too good might not take the job, might get frustrated, might be easily lured away.  A few aim for, "so good she scares me.

Recruiting 29

Recruiting Recruitment Groups 29

MishTalk

JUNE 17, 2016

Following the senseless murder of UK parliament member and Remain backer Jo Cox, the remain forces have come out to … Continue reading →

Groups 40

Groups 40

Gina Abudi

JUNE 14, 2016

An employee who has become disengaged in the workplace must be reengaged as soon as possible. To start, leaders must understand why the employee is disengaged. For example, has there been significant change in the workplace that has impacted the employee? Has the employee’s job role or responsibilities changed? Is new direct management impacting the [.].

Examples 33

Examples Management Leadership 33

Harvard Business

JUNE 16, 2016

HBR STAFF. Time and time again, passion has been cited as a key ingredient for entrepreneurial success. It’s what motivates people to start a new business. It’s also what helps them persevere when the going gets tough. It is the “fire in the belly” that makes entrepreneurs pursue their dreams and that makes the improbable possible.

Study 37

Study Productivity Development Research 37

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In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Strategy