Markovitz Consulting
FEBRUARY 28, 2018
Megan McArdle of Bloomberg View recently wrote about the benefits of a high level of trust—among individuals, companies, and even government— in Denmark: [The high level of trust among people] allows Danish labor to be more productive than workers elsewhere. An economy’s labor productivity, after all, is its output divided by the number of hours worked.
Chad Barr
FEBRUARY 28, 2018
From time to time I like to reflect on what’s happening in my life and business, recent conversations with clients, colleagues and friends and my key learning points. Here are today’s 10 reflection points: Happy clients become loyal clients and when they achieve success because of your contribution they become your viral spread and convince others to become your clients.
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Harvard Business
FEBRUARY 28, 2018
Mitsuaki Iwago/Minden Pictures/Getty Images. It’s no secret that most of us don’t get enough sleep and suffer for it. If you’re between the ages of 16 and 64, and don’t get seven to nine hours of sleep per night, your logical reasoning, executive function, attention, and mood can be impaired. Worse, severe sleep deprivation can lead to depression, anxiety, and symptoms of paranoia.
Seth Godin Blog
FEBRUARY 28, 2018
Being first is insufficient. Google wasn't the first search engine. Facebook wasn't the first social network. Apple wasn't the first home computer, phone or smart watch. Amazon wasn't the first online bookstore. Before Sonos, before Alexa, before Google Home, there was the HomePod. [ pic 1 , pic 2 ]. In 2004, Dan Lovy and I launched a device that could take the music on your hard drive and play it through your stereo.
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Harvard Business
FEBRUARY 28, 2018
nicholas blechman for hbr. Aliyah Jones was having trouble paying attention to the farewell toasts. Although she was sad to see her longtime colleague, Anne Bank, go, she was more consumed with trying to figure out who should replace her. As a VP of sales and marketing for Becker-Birnbaum International, a global consumer products company, Aliyah knew she needed a talented marketing director to support her division’s portfolio of 34 products.
Management Consulting Connection brings together the best content for management consulting professionals from the widest variety of industry thought leaders.
Harvard Business
FEBRUARY 28, 2018
Hayon Thapaliya. Forty years ago, two companies were known for aggressively recruiting minorities on college campuses: IBM and Xerox , both considered hot tech companies of that era. My senior year in college, a black sales rep from IBM encouraged me and a group of fellow black students to consider a career with the company. It offered a competitive salary and extensive training, and it could point to several minority leaders in management.
LSA Global
FEBRUARY 28, 2018
Aligning Call Center Change. When you ask your Call Center Reps to change their behavior in order to deliver on your brand promise, increase revenue and manage margins, be sure that you are fully aligning call center change to support any desired changes in behavior and performance. What Motivates Call Center Reps. Remember, not all Call Center Reps respond to monetary incentives and commissions the way that successful telesales people do.
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Programming Director, Disney Institute. What would Walt Disney Parks and Resorts be without its Cast Members and the extraordinary level of service delivery they strive for each day? Clearly, this is critical to our continued growth and success as a business. Because of this success, we are constantly asked, “How do you do it?
MBO Partners
FEBRUARY 28, 2018
Follow these four steps to meet your business goals as an independent professional.
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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Programming Director, Disney Institute. Everyone has heard the phrase “Actions speak louder than words.” But did you know that this idea can be your key to establishing the thriving organizational culture you desire? While corporate culture is often defined as the shared values and beliefs of the people who make up an organization, leaders sometimes overlook how that culture is effectively communicated through behavior and action
Free Agent CFO
FEBRUARY 28, 2018
Each time I read an article telling me to focus more and more on the future, I just roll my eyes. Continually, I’m reading that my peers and I need to be shifting our focus from the past to the future. This advice is concerning and even misguided because we’re all different. Every person looks to the future, we just process and approach it differently.
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Programming Director, Disney Institute. There are few phrases that change the dynamics of a conversation more than “ That’s not my job. ” As managers, we have probably all heard this phrase before—whether from a team member whom we’ve asked for something or, worse, from someone we work with who says this to a customer.
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Director, Disney Institute. Among the important skills all good leaders share, the ability to establish an environment of healthy, productive teamwork, nurture collaboration, and encourage the team to challenge the status quo is essential. At Disney Institute, we believe and teach business leaders all over the world that leaders can develop vibrant, productive, and innovative teams when they are willing to push their collaborative teams towa
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Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Programming Director, Disney Institute. Walt Disney once said, “Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.” In today’s increasingly competitive global economy, that advice is more important than ever.
Harvard Business
FEBRUARY 28, 2018
Photo Credit: Disney Institute. By Bruce Jones, Senior Director, Disney Institute. At Disney Institute , where we work with business professionals from around the world, we are often asked, “How does Disney motivate their Cast M embers to consistently deliver exceptional guest service. Read More from Disney Institute: Disney Defines Its Corporate Culture by the Actions of its Leaders. 3 Principles Disney Uses to Enhance Customer Experience.
Harvard Business
FEBRUARY 28, 2018
miragec/Getty Images. Are today’s businesses plagued by short-termism? The narrative is compelling. Executives cut investment to hit short-term earnings targets and trigger bonus payouts, the argument goes. They are egged on by short-term shareholders, who care only about making a quick buck, rather than growing the company for the long term. Moreover, long-term investments — such as reducing carbon emissions, developing blockbuster drugs, or training workers — benefit more tha
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