Please Hold and Listen to Horrid Music While We Pretend to Find Ms. Jones
Alan Weiss
AUGUST 4, 2019
The more complex we make things in the name of high technology, the more difficult they are to use: hotel phone systems, big screen TVs, car dashboards, cable boxes, airplane entertainment systems. You have to wade through countless menus or consult manuals the size of War and Peace. (My cars’ owners manuals weight several pounds and are impossible to quickly consult.).
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