Post COVID Customer Pain Points That Your Employees Need Training On
Clarity Consultants
JULY 22, 2021
COVID-19 has had a dramatic impact on customers. Nearly everyone experienced a level of uncertainty. And many were faced with sudden financial hardships as employers closed or reduced hours. As time has passed, new customer pain points emerged. Many of these changes stemmed from shifting priorities, as well as the mental toll the pandemic took on customers from all walks.
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