Fri.Feb 08, 2019

Competitive advantage with a human dimension: From lifelong learning to lifelong employability

McKinsey

As AI-enabled automation advances, organizations should embrace “lifelong employability,” which stretches traditional notions of learning and development and can inspire workers to adapt, more routinely, to the evolving economy. Future of Work

Has the consulting industry hit a value ceiling?

The Source

Value. It’s something that every consultant worth their salt talks about, but relatively few manage to convince their clients that they actually deliver it. The results of our annual survey of consulting clients’ views are in, and it seems that perceptions about value are stalling.

Scaling and accelerating a digital transformation

McKinsey

Putting customers at the center of its digital transformation helped IAG build trust within the organization and accelerate the change. Digital Insights

99

Stop Having One-Night Stands With Your Marketing

Henry DeVries

Marketing is a team sport. If you want your small business to really grow, it’s time to move on from that frenzied blur of fads and find a real marketing partner, and a plan, that you can commit to

Tackling Europe’s gap in digital and AI

McKinsey

Europe’s average digital gap with the world’s leaders is now being compounded by an emerging gap in artificial intelligence. Artificial Intelligence

87

How to Link Your Talent Management Strategy to Your Business Strategy

LSA Global

Link Your Talent Management Strategy to Your Business Strategy. We believe that the purpose of talent management is to have the right person in the right role at the right time. When you accomplish this, you have a far greater chance of achieving your business strategy in a way that makes sense.

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Customer mindshare: The new battleground in US retail banking

McKinsey

As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies. Insights on Financial Services

How Leaders Can Open Up to Their Teams Without Oversharing

Harvard Business

It’s all about recognizing boundaries. Leading teams Transparency Managing people Digital Article

Digital ID

McKinsey

Nearly one billion people have no form of legal ID. Going digital could change that, write Deepa Mahajan, James Manyika and Olivia White in CNN Business. MGI in the News

53

Neuroscience Is Going to Change How Businesses Understand Their Customers

Harvard Business

IKEA has used it to make decisions about its business model. Innovation Experimentation Digital Article

38

The fashion market and ‘Trade 2.0’

McKinsey

Companies should make contingency plans for a potential shake-up of global value chains. Here’s how the apparel trade could be reshaped by new barriers, trade tensions, and uncertainty. Retail Insights

What if you pretended, just for a little while…

Seth Godin Blog

What if you acted as if? What if you pretended that you were glad to see me, happy to deliver this service, eager for it to be well received? What if you acted as though you were more charismatic than you feel–more confident, more competent? What if you demonstrated optimism about what’s about to happen next, even if you’re not sure? It takes effort, more than most of us can expend day in and day out. But what if you invested that effort, just for a little while?

26

New technology for an old industry: How digital can renew South African mining

McKinsey

Employment and productivity in South Africa’s mining sector has steadily declined, highlighting the need for the transformative power of digital technologies. Middle East and Africa

How Recruiters Can Stay Relevant in the Age of LinkedIn

Harvard Business

Headhunters need to find new ways to create value. Hiring Digital Article

Getting Over Your Fear of Cold Calling Customers

Harvard Business

48% of B2B salespeople are afraid of cold calling. Difficult conversations Sales Digital Article

B2B 28