Mon.Jul 19, 2021

Business Storytelling: How to Tell Your Consulting Story with Janine Kurnoff: Podcast #195

Consulting Success

People in business are turned off by storytelling because they think it takes too much work. But storytelling is a very important tool to have so that you can build your audience. You don’t have to be super personal in your story; you just need to humanize it.

275: Carol Poore—Impactful Strategies Come In Three Parts. Ready To Try Yours?

On the Brink Podcast

Learn how to craft a strategy that delivers the results you want. Remember, my job is to help you get off the brink. How do I do that? By helping you see, feel and think in new ways.

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How might the COVID-19 pandemic end?

McKinsey & Company

Experts in healthcare, commerce, security, and more discuss new approaches to address the pandemic when vaccination alone may not be enough and the enduring costs of the crisis continue to rise.

What Do You Really, Truly Want?

The More Clients Blog

Well, you could want a lot of things in your life, right? But, in your business, don’t you ultimately want to make a difference with the people you work with? And to make a difference you need to take action, right? Actions in working with your clients, but also actions in attracting new clients.

Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

Into the fast lane: How to master the omnichannel supply chain

McKinsey & Company

Consumer-product and retail companies looking to jump into the fast lane of modern shopping will need to overhaul their operations to master the seven building blocks of an effective omnichannel supply chain. Retail Insights Retail & Consumer Goods

More Trending

Global Economics Intelligence executive summary, June 2021

McKinsey & Company

As the global economy emerges from the worst of the pandemic, strong growth returns, accompanied by inflation. Strategy & Corporate Finance Insights Corporate Finance Economic Studies Strategy

Study 86

Do Most Family Businesses Really Fail by the Third Generation?

Harvard Business

Debunking the oft-cited “three generation” myth. Succession planning Digital Article

58

Establishing the right analytics-based maintenance strategy

McKinsey & Company

Why many tech-driven maintenance programs are not working and what to do about it. Insights on Operations Operations

The Great Re-Norming

Harvard Business

How mental health and work are changing for the better. Work-life balance Managing yourself Stress Audio

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

A new IT operating model to better serve employees

McKinsey & Company

In this interview, Johnson & Johnson’s CIO of Corporate Technology explains how IT transformed the employee experience—and itself— with a digital-product mindset. Digital Insights Digital IT management & strategy

When Someone on Your Team Has Chronic Pain

Harvard Business

Up to 40% of Americans experience chronic pain — and that number will continue to increase. Managing people Health Digital Article

How Johnson & Johnson transformed its corporate business-technology operating model

McKinsey & Company

Johnson & Johnson remodeled its technology–business partnership to elevate the employee experience. Digital Insights Core IT IT management & strategy

Initiative takes effort

Seth Godin Blog

There’s a reason we hire a physical trainer, get a job and show up for work on time. We see the value in someone else directing our actions.

4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data. Read on to learn the four AI hacks sales teams need to improve their performance. Download the eBook today!

Perspectives on travel recovery: Switzerland

McKinsey & Company

Domestic travel in Switzerland to return to pre-crisis level faster than in other countries, inbound segment taking longer to recover. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

The Real “Best Practices”

Alan Weiss

“Best practices” are going to be more focused on industries, professions, and markets than ever before. In any case, the most effective “best practices” are usually internal, not external. Organizations look to others without bothering to examine whether they’ve disseminated the habits and practices of their own best performers to everyone in their own companies. That requires zero capital expense or any expense.

Why retail outperformers are pulling ahead

McKinsey & Company

Retailers’ relative performance in capital markets starkly demonstrates a pandemic-driven acceleration of ongoing industry shifts. This means those that wish to keep up need to speed up. Retail Insights Retail & Consumer Goods Consumer packaged goods

Why Going Digital Isn’t Enough to Meet the New Customer Experience (CX) Imperative - SPONSOR CONTENT FROM SALESFORCE

Harvard Business

Sponsor Content from Salesforce. Customer service Sponsor Content

How to Overcome the Pain Points of Your CRM

CRM software is a powerful tool when used correctly, yet another obstacle to a sales team’s efficiency when it’s not. Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.

Responding to inflation and volatility: Time for procurement to lead

McKinsey & Company

A digital nerve center can help procurement teams collaborate better and act faster during turbulence. Insights on Operations Operations

How Blockchain Can Help Combat Disinformation

Harvard Business

It’s not a cure-all, but it does have the potential to address many of the risks and root causes. Technology Digital Article

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Perspectives on travel recovery: Portugal

McKinsey & Company

COVID-19 puts 600.000 jobs at risk and leads to €60 billion GDP loss in the tourism sector in Portugal. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

4 CX changes to prepare for as the public sector embraces the cloud

1 to 1

Customer experiences have transformed seemingly overnight, with enhanced digital tools and technology, work-from-home operations, and empowered customers. These changes, while led by private industry, are now expected in government services as well.

4 Data-Driven Steps To Drive Successful B2B Demand Generation

Fact: Good data lives at the core of every successful B2B demand generation strategy. Without quality data, it’s nearly impossible to identify and segment your target audience and create messaging that speaks to their values and interests. Whether you’re stepping into a new position or you’re new to demand generation, learning the tricks of the trade can be, well, tricky. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line.

Perspectives on travel recovery: Italy

McKinsey & Company

Italy domestic market to recover faster than most other European markets. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

Perspectives on travel recovery: UK

McKinsey & Company

Domestic and International Tourism expected to recover to pre-crisis levels in 2024 and 2025 respectively. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

Perspectives on travel recovery: France

McKinsey & Company

In France, domestic market has been the most resilient during the COVID-19 pandemic. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

Perspectives on travel recovery: Germany

McKinsey & Company

German tourism market to recover in 2023, faster than most other European markets. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure

The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it. Quarterbacking your customers to long-term success and growth is proven to combat churn and transform customer success teams into revenue-drivers. But where do you start? Download the playbook today!

Perspectives on travel recovery: Spain

McKinsey & Company

COVID-19 puts 4.4 million jobs at risk and 250,000 million euros in the Spanish tourism sector. Insights on Travel, Logistics & Infrastructure Travel, Logistics & Infrastructure