Wed.May 11, 2022

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Use Deliveries to Offer New Decision Points for Tactics and Strategy

Johanna Rothman

We often think that finishing a story from the backlog is “just” tactical. However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. Finishing a story creates a new decision point, for both the product and the corporate strategy. The more often we iterate strategically, the more we exhibit business agility.

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Are You Tracking the Customer Service Metrics That Really Count?

Harvard Business

Don’t just focus on tactical, operational goals. Ask what your customers are actually experiencing — and continuously push for improvement.

Metrics 68
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What’s Your Slogan?

Chad Barr

I recently received, what seemed to look like, a robotext on my phone from one of the political parties asking me to participate in a zoom call featuring a representative from the State Board of Education. Since I had never received such a request before, and this one piqued my curiosity, I figured they wanted money. Since they were soliciting me, I figured why not text back and see if I get a response?

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How to Build Strong Business Relationships — Remotely

Harvard Business

Researchers talked to managers around the globe about how the pandemic affected their ability to develop new connections.

How To 66
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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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“…somebody else will.”

Seth Godin Blog

This is a great excuse for racing to the bottom. Corporations with power go ahead and take advantage of customers. “Well, if we don’t do it, a competitor will.” The public markets don’t require companies to throw out their principles to succeed. In fact, they reward companies that do the opposite. People exploit vulnerabilities in systems, or cut a little close to one edge or another.

Culture 36
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Flying Taxis Are Coming (with Volocopter’s Florian Reuter)

Harvard Business

Are flying taxis coming to a city near you soon?