Alan Weiss

AUGUST 30, 2019

Stop trying “not to lose” business. Try to win business. Even if you manage “not to lose” it, the business will be on the buyer’s terms and relatively modest, with low fees. The “prevent defense” never won a football game and lost quite a few. The Patriots don’t use it, and they’ve won six Super Bowls.

Management 45

Management Consulting 45

Seth Godin Blog

AUGUST 30, 2019

Online marketing has become a messy mix of direct marketing, seo, tricks, tips, code and guesswork. It’s an always-moving target and it’s mostly focused on tactics, not strategy, because tactics are easy to measure. Marketing online, on the other hand, is what happens when the work to serve our audience arrives in an electronic form. Marketing online is simply marketing–the act of making things better by making things–aided by a mouse and a keyboard.

Marketing 34

Marketing Strategy Strategy Strategy& 34

Peter Stark

AUGUST 30, 2019

A manager asked us, “What do you do when two employees refuse to work with each other?” Prior to the employees refusing to work with each other, the manager let us know that they had both come to him one-on-one to demand that he redefine each of their goals, roles and responsibilities to ensure there was no overlap and that they would not have to communicate with each other.

Meeting 33

Meeting Productivity Leadership Management 33

Harvard Business

AUGUST 30, 2019

42 million Americans work in retail, food service, and similar roles.

Retail 48

Retail Operations Management 48

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Harvard Business

AUGUST 30, 2019

It’s like having a micromanaging boss who’s always watching you.

Study 46

Study Management Data 46

Harvard Business

AUGUST 30, 2019

Companies aren’t prepared to live up to it.

Company 43

Company 43