Steve Shu Consulting

JULY 16, 2020

This is a repost from an answer I wrote a couple of years ago on Quora. I usually fail miserably at explaining this for some reason. Probably the most common definition out there is that management consultants are like doctors for companies (instead of doctors for people). This analogy probably works for most cases. However, in the spirit of consulting analogies used by guru David Maister, there are probably sub-analogies.

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Management Consulting Operations System 195

Markovitz Consulting

JULY 16, 2020

One of the participants in my virtual workshop on better decision making suggested that I stop using the term “problem solving.” In his company, they use the term “ problem learning.” I hadn’t heard that expression before, but I really like it. When we talk about “problem solving,” we’re subtly pushed towards finding an answer, fixing the situation, and moving on.

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How To Course Company 113

The Management Centre

JULY 16, 2020

Last week, Matthew Sherrington wrote that managers and leaders are gaslighting their staff in the charity and not-for-profit sector by creating toxic work cultures (see Matthew’s blog here ). The drive to do more, more, more – and yet never doing enough can be overwhelming as demand for services and support is endless. This is then compounded with messaging around the need for staff wellness and resilience in the face of such pressure, which leaves staff feeling like they are underachievin

Management 90

Management Culture Video Training 90

Management and IT Consulting

JULY 16, 2020

New consulting research from The Hinge Research Institute has revealed that clients value consulting firms 33% more than in past years, and the perceived relevancy of services has risen 56%! However, in these unprecedented times, fear is up, and trust is down. You'll need to adapt at an accelerated pace. Read on to learn how.

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Consulting Research 52

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Harvard Business

JULY 16, 2020

Speaking truth to power takes courage — especially for Black employees.

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How To Management 67

Harvard Business

JULY 16, 2020

Celebrity party planner Bronson Van Wyck returns to the show to discuss how he pivoted his business to virtual events during Covid-19.

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Change Management Management 36

Seth Godin Blog

JULY 16, 2020

FOMO, of course, is the avoidable malady often known as ‘fear of missing out.’ It can completely undermine a life well lived, because it drives people to follow a crowd out of fear. KIMO is in the past tense. “Knowing I missed out.” This is also avoidable, but in a different way. (I pronounce it K-eye-moh.). I recently joined a club that sends out a liter of olive oil every now and then.

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Report Course 26

Harvard Business

JULY 16, 2020

How Memorial Sloan Kettering built an at-home monitoring system in just six days.

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System 36

1 to 1

JULY 16, 2020

Without question, the COVID-19 pandemic has laid bare consumers’ dependence on real-time digital services and experiences. When customers order groceries online, use telemedicine, stream movies, or message a customer support specialist, they’re confirming their demand for digital channels. But meeting customer demands in crisis mode is one thing and delivering an exceptional CX in a world transformed by the pandemic is another.

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Strategy Strategy Strategy& How To 26

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Harvard Business

JULY 16, 2020

Sponsor content from Workplace from Facebook.

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Company Management 36

Harvard Business

JULY 16, 2020

Three traps to avoid.

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Culture Management 36