Seth Godin Blog
MAY 27, 2018
Most customer relationships don't stumble because something went wrong. Your best customers know that mistakes happen. It's what happens next that can cripple the relationship. How we recover from a miss is where the possibilities lie. If you're open, engaged and focused on making things better, the door is open to build a resilient, ongoing partnership.
Leadership Vision Consulting
MAY 27, 2018
On this episode of the Leadership Vision podcast, Brian Schubring and I talk about how to take our origin stories and frame them in ways that put them in their rightful place. To do this, we share five steps that will help us acknowledge the role our past has played in shaping our present and future. We'll also share some tips for giving it an appropriate place in our current life, so listen now!
Seth Godin Blog
MAY 27, 2018
Most customer relationships don't stumble because something went wrong. Your best customers know that mistakes happen. It's what happens next that can cripple the relationship. How we recover from a miss is where the possibilities lie. If you're open, engaged and focused on making things better, the door is open to build a resilient, ongoing partnership.
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