Rule of Thumb #3: Build a Behavioral Team in Touch with Their Feelings
Steve Shu Consulting
JANUARY 9, 2023
Our waitress pleasantly asked, “Would you like small or vacation sized cocktail?”. These were potent words that nudged my wife and I to select 16oz versus 12oz drinks just the other day. We’ve been in the Caymans on vacation, on a “Cay-vay-tion”. More than thirty years ago, I principally thought like a traditional engineer. 12oz is 1.5 cups. 16 oz is 2 cups.
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