David A Fields
MAY 13, 2020
Your consulting firm’s prospects and clients are settling into the video call format. Other than the relationship-building advantages of video, has this newly-accepted communication medium ushered in any valuable opportunities for your consulting firm? You betcha. Video testimonials are where it’s at. Any testimonial from a happy client builds credibility for your consulting firm.
CaseInterview.com
MAY 13, 2020
In times of crisis, people look for leadership. A leader is someone with a plan, the competence to deliver on that plan, and the trustworthiness to earn the benefit of the doubt from others when things get tough. Calm is the sign of strong leadership. When a patient collapses from a heart attack, that patient and his/her family are having a crisis. Emergency medical technicians have a name for such an event.
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Johanna Rothman
MAY 13, 2020
In the Design the Webinar Experience post, I said breakout rooms take longer. It's not just breakout rooms. Everything online takes longer. People need time to synch online that differs from in-person synchronization. (I'll talk more about this when I talk about designing interactions.). That's why I think differently about what I want in each of these buckets: Workshop pre-work.
Henry DeVries
MAY 13, 2020
Purpose, even during tough times, is a key branding strategy.
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Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.
Chad Barr
MAY 13, 2020
On a scale of 1 to 10 (1 being not at all and 10 being extremely well), how well do you know your customers? A few years ago, in my article, Who Are Your Top Customers? I revealed several questions you should ask yourself to identify the attributes of your best customers. Today, I want to focus on helping you evaluate the attributes and characteristics of your “perfect” client by answering some key questions.
Management Consulting Connection brings together the best content for management consulting professionals from the widest variety of industry thought leaders.
Clarity Consultants
MAY 13, 2020
When you invest in your learning and development (L&D) program, you want to gain positive results. However, not all training pans out. Sometimes, it just doesn’t work. Figuring out whether your training is ineffective isn’t always easy. However, there are some red flags that could signal a problem. If you want to determine whether your program is working, here’s what.
Harvard Business
MAY 13, 2020
Youngme, Felix, and Mihir discuss the stories they’ll be watching this summer and their picks for summer reading, watching, and other projects.
Seth Godin Blog
MAY 13, 2020
If we’re holding back because we think someone (or the culture) might not be ready to give us what we want, it’s probably a good instinct. Nobody likes to be hustled. But if you’re hoping to contribute, particularly if it makes you feel a little uncomfortable, then go ahead. It’s probably not too soon. Or never too late. People almost always want a smile, a kind word or a hand up sooner than we think and for longer than we imagine.
Harvard Business
MAY 13, 2020
After ImageNet transformed AI vision, superstar Stanford computer science professor Fei-Fei Li has turned her attention to advancing healthcare.
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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
1 to 1
MAY 13, 2020
The COVID-19 pandemic has accelerated change in customer service. Daily at-home life for customers and agents has forced organizations to look closer at digital transformation as a serious opportunity to provide scale and cost savings to human touch to people when they need it most. On Shep Hyken’s Amazing Business Radio podcast, he recently spoke with Jonathan Lerner , president of TTEC Digital, about what it means to move beyond the new normal.
Harvard Business
MAY 13, 2020
A rising number of companies are meeting the pandemic with humanity.
Johanna Rothman
MAY 13, 2020
I suggested that I see three kinds of people in online “workshops:” attendee, student, or participant. I want to design for the outcomes these people can expect. I first start with this question: Who does the teaching? Who Teaches Whom? We have a model of teacher-led teaching, in both in-person and online workshops. I prefer a mixture of participant-led and facilitator-led teaching.
Harvard Business
MAY 13, 2020
Too often, it remains poorly defined and aspirational.
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Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.
Harvard Business
MAY 13, 2020
It’s not about working harder. Or smarter.
Harvard Business
MAY 13, 2020
Does your data spark joy? (Seriously.).
Harvard Business
MAY 13, 2020
Three ways to rediscover your purpose.
Harvard Business
MAY 13, 2020
How to lead through turbulent times.
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In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
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