Tue.Sep 18, 2018

article thumbnail

Take off Your Happy Face! Why Consulting Clients Love Disagreeable Consultants

David A Fields

Your consulting clients walk into each engagement holding bouquets of helium balloons they want to release to the sky. (Metaphorically, unless your clients are clowns.) Each balloon is an assumption, preconception, hypothesis or dream that only requires your confirmation. Often you’ll grant their wish, agreeably snipping the strings of doubts that restrain your client’s balloons.

article thumbnail

Behind The Scenes of the Chipotle E. Coli Crisis, with William Espey

Melissa Agnes

How Chipotle’s mindset and culture helped them manage their E. coli crisis, even though they were not technically crisis ready at the time. You can also listen to this episode on iTunes , Spotify , and Stitcher. William Espey, the man responsible for the voice of the brand that is Chipotle, joins the Invincible Brand Podcast to discuss the challenges Chipotle faced when managing the E. coli crisis in 2015, and the mindset and strategies they implemented to manage the many dynamics of this

Culture 73
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Being Human with Richard Atherton

Johanna Rothman

I recorded a Being Human podcast with Richard Atherton. It’s wide-ranging from thinking about agile approaches as a way to improve organizational flow and what that means for us as humans. I had a blast. I think Richard did, too. He’s a think-before-he-speaks person, and if you watch the video, you can see him thinking. I’m a speak-before-I-think person, so our dynamics are quite fun to watch.

Agile 50
article thumbnail

How to Get Better at Reading People from Different Cultures

Harvard Business

Paula Daniëlse/Getty Images. Body language varies significantly across cultures. What is considered rude or foolish in a Nordic country may be welcomed as warm and friendly in an African one. What a Canadian businessperson would perceive as arrogant, an American executive may see as healthy confidence. But what remains consistent across all known cultures are microexpressions.

Culture 52
article thumbnail

PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

article thumbnail

Relationship Selling Does Not Mean Making Business Friends

Henry DeVries

Time to shatter the marketing myth that by just helping enough business friends we will sooner or later receive our rewards. “The more intelligently you choose, create and grow the right relationships the greater your success will be," says Jim Cathcart, author of Relationship Selling.

More Trending

article thumbnail

Why UI Matters for Professional Services Firms

Management and IT Consulting

What to consider when evaluating business process automation software for professional services - based on hundreds of interviews with a wide range of firms.

article thumbnail

How Companies Get Creativity Right (and Wrong)

Harvard Business

Beth Comstock, the first female vice chair at General Electric, thinks companies large and small often approach innovation the wrong way. They either try to throw money at the problem before it has a clear market, misallocate resources, or don’t get buy in from senior leaders to enact real change. Comstock spent many years at GE – under both Jack Welsh’s and Jeffrey Immelt’s leadership – before leaving the company late last year.

Company 35
article thumbnail

What is Business Credit and Why is it Important to Independent Professionals?

MBO Partners

Business credit can provide protection, value, and financial security for your company. Here’s what you need to know.

article thumbnail

A 4-Step Plan to Make Your Q&A More Audience-Friendly

Harvard Business

Dirk Anschutz/Getty Images. The Q&A or fireside chat has become a popular format at events like conferences and employee town-halls, replacing more-formal presentations and panels. The one-on-one format can create a more conversational, interesting, and intimate experience, and has the added benefit that the CEO or luminary being interviewed theoretically doesn’t have to prepare as much.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Toward the honest job interview

Seth Godin Blog

The candidate thinks, “I really need this job.” The hiring manager thinks, “I’m tired of this, I really need to fill this job.” As a result, the candidate says what he thinks will get him hired. He’s not listening, not really. And he’s not telling the truth, not really. He knows that he needs to thread a needle and say what needs to be said to get the job.

article thumbnail

Data Strategy Needs a Do-over

1 to 1

Trust is one of the most valuable assets we can give each other. And sometimes we don’t realize its value until it’s gone. In the post Facebook scandal world, trust and data haven’t exactly gone hand-in-hand. Following the (now dismantled) Cambridge Analytica data leak, a Business Insider survey found that 81 percent of participants are extremely unconfident as to whether Facebook would protect their data and privacy.

Data 20
article thumbnail

Disruptive Startups Get Funding More Easily, but Less of It

Harvard Business

Gina Pricope/Getty Images. In the start-up world, the disruptor is the cool kid on the block, the one who’ll change the world — or at least the products you’ll buy and how you buy them. She takes on the grown-ups in suits and shows us all how dumb they are. Customers love her because she makes them feel like rebels (with a cause), suppliers love her because she makes them look smart, and — most importantly — investors love her because she makes them feel they’

article thumbnail

Big Data and Machine Learning Won’t Save Us from Another Financial Crisis

Harvard Business

Eric Frommelt/Getty Images. Ten years on from the financial crisis, stock markets are regularly reaching new highs and volatility levels new lows. The financial industry has enthusiastically and profitably embraced big data and computational algorithms, emboldened by the many triumphs of machine learning. However, it is imperative we question the confidence placed in the new generation of quantitative models, innovations which could, as William Dudley warned, “lead to excess and put the [f

article thumbnail

Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.