Wed.May 20, 2020

How the German Mittelstand is mastering the COVID-19 crisis


A comprehensive survey sheds light on the economic impact of the COVID-19 crisis on Mittelstand enterprises: their outlook, key success factors in mastering the shutdown, and the way out of the crisis. Digital Insights

The Death of Classic Strategy

Alan Weiss

Peter Drucker has always been a hero of my heroes, the virtual “inventor” of strategy. But that approach, of older men, taking their time, analyzing data, planning for five or even ten years ahead in a predictable, mostly domestic economy, is forever obsolete.

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Lessons from the military for COVID-time leadership


“Mission command” and other military principles can guide policy makers and business leaders thrust into crisis. Public Sector Insights

“I’ve dealt with this before”

Seth Godin Blog

There’s a huge gulf between earned expertise and strong opinion. Knowing what others who have come before have done (and having successfully done it yourself) is demonstrably more effective than simply acting as if your opinion matters.


ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Modernizing technology in the service of the customer


At McDonald’s, the building blocks in a modern technology platform are personalization, strategic acquisitions, and agile operations. Digital Insights

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How restaurants can thrive in the next normal


We lay out potential timelines for the US restaurant industry’s recovery—and actions that restaurants should take to cater to consumers’ new dining needs and preferences. Retail Insights

Quitting Mid-Crisis (Bonus)

Harvard Business

Dear HBR: answers your questions with the help of Michigan Ross negotiations professor Shirli Kopelman. Professional transitions Difficult conversations Job search Audio


Consumer organization and operating models for the next normal


Many consumer-goods companies and retailers have risen to the challenges presented by the pandemic. Seven core practices can help them keep what has worked and prepare for what lies ahead. Insights on Consumer Packaged Goods

Will Covid-19 Have a Lasting Impact on Globalization?

Harvard Business

The pandemic is causing the steepest decline in modern history. Globalization International business Digital Article


Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Reimagining industrial operations


Through innovation, advanced analytics, digitization, electrification, and process efficiencies, carbon-intensive operations underpinning the global economy can shape a more sustainable future. Insights on Sustainability

Don’t Let Digital Transformation Make You Less Human

Harvard Business

Efficiency and empathy aren’t mutually exclusive. Operations Emotional intelligence Digital Article

Thermo Fisher Scientific CEO Marc Casper on provisioning the front lines in the pandemic


Governments, healthcare providers, and pharmaceutical companies are battling COVID-19 on different fronts. Thermo Fisher Scientific is at the nexus of all of these endeavors. Insights on Pharmaceuticals & Medical Products

Building Better Cities After Covid-19

Harvard Business

What we can learn from the coronavirus crisis about building livable and inclusive cities of the future. Economic development Economics Recession Audio

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

How to capture savings from the oil-price drop and bolster profits—quickly


As the economy weakens, savings on oil-based raw materials offer a lifeline to chemical companies. New digital procurement tools can help capture that impact more quickly. Chemicals Insights

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4 Tensions in Family Businesses — and How to Work Through Them

Harvard Business

It comes down to trust. Corporate governance Digital Article

The need for speed: Accelerating product improvement at industrials


With coronavirus slowing demand and uncertainty ahead, resilient industrials must adopt a new approach to rapid product improvement. Advanced Electronics Insights

How Health Care Workers Can Take Care of Themselves

Harvard Business

Turn awareness into action. Emotional intelligence Stress Psychology Healthcare Digital Article

The Time-Saving Power of Intent Data for Sales

By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.

Clone or create: A conversation with Aaron Tan, CEO of Carro


Building a new business isn’t necessarily about creating an entirely new business model but about understanding the market and where the opportunities lie, according to the CEO of Southeast Asia’s largest automobile marketplace. Digital Insights

5 Tips for Safely Reopening Your Office

Harvard Business

Establishing a new normal will require a bit of training. Workspaces Difficult conversations Organizational culture Digital Article

Do you have a longer-term virtual strategy to compete?

Rod Burkert

Welcome to my newsletter, where I focus solely on BVFLS practice development, practice management, and related tools and technology to build/grow/scale your firm. Thanks to each of you for being here. A high-five to new subscribers: this is what we do! And was this email forwarded to you?