Fri.May 17, 2019

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Ten Ways to Measure Your Customer Relationships

Henry DeVries

Here is an adage to grow your business by: The most profitable customers tend to be those you have long-term relationships with.

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Podcast with Kison Patel of M&A Science

Ben de Haldevang

Have a listen…it’s a reasonably coherent description of who we are at Agile Gorilla and what we’re trying to do…would welcome your comments as always. [link].

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Consulting service design: To bundle, or not to bundle

The Source

To bundle, or not to bundle, that’s the question: Whether it’s better for a firm to offer. An integrated service, as in the past, Or to break it down into a Sea of parts, And, by proposing this, to create value— More than it has done; to end the doubt, The heart-ache, and the thousand natural shocks That consulting work is prone to? It’s something—.

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Three kinds of ‘forever’

Seth Godin Blog

There’s the forever of discomfort. Sasha Dichter taught us about this. The feeling we get during a temporary situation that feels like it’s going to last forever. It’s one thing to tolerate a bumpy landing on an airplane, because you know it’ll be over in ten seconds. But, a car-sick toddler doesn’t have that perspective.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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3 Ways Executives Can Manage Challenging Moments in Their Careers

Harvard Business

If you don’t have the answers, start asking questions.

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What Anxiety Does to Us at Work

Harvard Business

It changes how we perceive things.

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Amazon’s Priorities Over the Years, Based on Jeff Bezos’s Letters to Shareholders

Harvard Business

He really does talk a lot about customers.

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Where Measuring Engagement Goes Wrong

Harvard Business

A history of flawed attempts — and what you should learn from them.