Wed.Jul 26, 2017

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The Costs of CYA Behavior

Actionable

CYA behavior is a clear indication there is a lack of trust on our teams, and manifests in sending too many emails, and attending too many meetings. The post The Costs of CYA Behavior appeared first on Actionable.co.

Meeting 52
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Get The Weight Off Your Shoulders

Chad Barr

Are there things that bring your down? Are you surrounded by pessimism? There’s a not so nice way some people refer to one’s spouse calling them the old “ball and chain.” Even though it’s meant to be funny, it connotes that which holds us back or pulls us down. We all have occasional heavy anchors that attempt to pull us under the current as we try to keep our businesses and lives riding the high tide.

Energy 52
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The Costs of CYA Behavior

Actionable

CYA behavior is a clear indication there is a lack of trust on our teams, and manifests in sending too many emails, and attending too many meetings. The post The Costs of CYA Behavior appeared first on Actionable.co.

Meeting 52
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Sham surgery

Seth Godin Blog

The data shows that more than 600,000 people got arthroscopic knee surgery in the US in 2010. It's expensive and painful. It turns out that sham surgery works just as well. That just about as many people would have found pain relief from this procedure if they had experienced fake surgery instead. In an extensive study of elective surgeries (asthma, obesity, Parkinson’s disease, acid reflux and back pain) it was found that more than half the time , people would have had at least a good an outcom

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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Contact Centers Are Still Popular, but Satisfaction Remains Mediocre

1 to 1

Despite industry efforts to make improvements, customer satisfaction with contact center interactions haven’t changed in the past year, leaving lots of room for improvement. According to new research from the CFI Group, the 2017 Contact Center Satisfaction Index, consumer satisfaction with call center interactions scored an overall 68 out of 100, the same as last year.

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How to Decide Which Tasks to Delegate

Harvard Business

Ping! Something needs your attention. Is it an email? A tweet? A text? A reminder on your phone? A calendar invite? Ping! Another one. Ping! There’s that sound again. Or maybe it’s a visual cue, an ever-ascending ticker count on your app icons or inbox. Quick, why don’t you just respond right now? Says the devil on your digital shoulder — your sender will be instantly satisfied and you’ll be rewarded with a hit of dopamine.

How To 49
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The Automaker's Dilemma: How Much Innovation Is Too Much?

Strategy+Business

The cost of tech-heavy enhancements to a car's interior are only rising, but OEMs aren't able to recoup those costs.

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Fed Balance Sheet Unwinding Expected “Relatively Soon”: Let the Debate Begin

MishTalk

As expected, today’s FOMC meeting came with zero surprises. In addition to its standard boilerplate about inflation, the Fed stated it would begin balance sheet normalization “relatively soon” Here is the full Text of the FOMC Press Release. (more…).

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Managing Emotions in a Difficult Situation

Gina Abudi

Best Practice Tips. Often during a difficult situation, emotions may run high. When his happens, communications are poor and relationships may be damaged. When you find emotions are running high during a difficult situation – such as in a conversation with a colleague when you are not in agreement – follow these best practices: Remind [.]. The post Managing Emotions in a Difficult Situation appeared first on Gina Abudi.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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New Home Sales a Bit Short of Expectations, May Revised Lower

MishTalk

New home sales came in at a seasonally adjusted annualized rate of 610,000 units, just short of the Econoday consensus of 611,000. May was revised lower to 605,000 units from the initial reported 610,000 units. (more…).

Sales 37
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How AI Will Change the Way We Make Decisions

Harvard Business

With the recent explosion in AI, there has been the understandable concern about its potential impact on human work. Plenty of people have tried to predict which industries and jobs will be most affected, and which skills will be most in demand. (Should you learn to code? Or will AI replace coders too?). Rather than trying to predict specifics, we suggest an alternative approach.

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How to Improve Your Project – Jump Start Your Project Team

LSA Global

Most leaders want to know how to improve your project. Wouldn’t you just love to give your project team a new burst of energy? Sometimes we just get tired of doing the same things the same way with the same results. Even if your latest project was a success, your project team may need a lift before tacking the next important project. Try some of the following project team leadership techniques created from project post mortem results to see if you can jump start your project and your project t

How To 28
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How Not to Advocate for a Woman at Work

Harvard Business

In a conversation last Sunday with CNN’s Jake Tapper, Anthony Scaramucci, the new White House communications director, described Sarah Huckabee Sanders, the new White House press secretary, in favorable terms, using words like “authentic” and “phenomenal.” However, in just 60 seconds of a 26-minute interview, Scaramucci did Sanders, women in general, and men who care about gender equality a disservice.

Fashion 28
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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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The Automaker's Dilemma: Getting More Impact from Innovation Capital

Strategy+Business

The auto industry is making massive R&D investments in safety, connectivity, and autonomy -- so far without good returns.

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How Tribalism Hurts Companies, and What to Do About It

Harvard Business

A strange thing happens just before mile marker three in the London Marathon. With approximately 40,000 runners participating in one of the world’s largest charity fundraising events, crowd control necessitates that there be three different starting points. Just before the three-mile marker, these three different routes start to merge onto a single course.

Company 38
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Steen Jakobsen on the Next 30 Years: “Everything is Deflationary”

MishTalk

Steen Jakobsen, Saxo Bank chief economist and CIO just pinged me with a PowerPoint presentation on the preceding and next 30 years. He commented “I somehow to my own surprise came to one single trend I believe in: everything is deflationary. Enjoy the “funny pictures” and the outlook.” (more…).

Trends 52
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Your Customers Still Want to Talk to a Human Being

Harvard Business

The rise of the internet has opened up new possibilities for communicating, from emailing and blogging to mobile video chatting and exchanging GIFs over messaging apps. This digitization has not been limited to consumer interactions. Most businesses now communicate with their customers through multiple online channels, and invest in software to track, personalize, and optimize every step of the consumer’s digital journey.

Hotels 28
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Retirement Options for Self-Employed Professionals

MBO Partners

Planning for retirement as a self-employed professional can seem like a daunting task. Discover the best option for you with this infographic.

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