Outcome-based fees: Yet another reason why it’s hard to make them work in practice
The Source
OCTOBER 3, 2019
Regular readers of this blog will know that there’s a disconnect between what clients and consultants say about outcome-based payment methods and what happens in practice. In essence: lots of talk distils down into a very small percentage of fees being genuinely at stake. One of the reasons why value-based pricing is so difficult is that we don’t know enough about the value clients are looking for when they hire consultants.
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