Consulting Success

JUNE 26, 2017

I was about 25,000 feet up and seated on the right side of the DCH-8 plane. Looking out the window below, I could see beautiful turquoise water and the sea speckled with islands. The flight was short. Only 30 minutes to reach my island destination. I was meeting one of my first business mentors. A man named Kyoji, who had grown up on this island but had spent 40+ years travelling around the world building several international brands and businesses.

Retail 213

Retail ROI Hotels Productivity 213

Markovitz Consulting

JUNE 26, 2017

I was at a conference for internet retailers two weeks ago and was overwhelmed by the software and hardware solutions promising to solve all their operational problems and turn their ecommerce businesses into a highly profitable, eight figure monsters. They’re lying. Technology is not, by itself, the answer. If you have a broken process and you add technology, all you get is a faster (and more expensive) broken process.

Software 178

Software System Sales Operations 178

Actionable

JUNE 26, 2017

Organizations today need an agile mindset to thrive in the business landscape, which is increasingly volatile, uncertain, complex, and ambiguous. The post Get Unstuck — Developing an Agile Mindset appeared first on Actionable.co.

Agile 52

Agile Development 52

Melissa Agnes

JUNE 26, 2017

Over the weekend, the organizers of Montreal’s St. Jean Baptiste parade were accused of racism , when an image of a float being pushed solely by people of color, went viral. While I’m confident that this situation was unintentional, it’s not the first time we see an organization experience an avoidable controversy on account of their failure to assess the potential risk associated with their initiative.

Marketing 45

Marketing Video Training Training 45

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Data

MishTalk

JUNE 26, 2017

Amazon fulfillment centers, typically single-story warehouses located in suburbs, do not meet its goal of low-cost deliveries to city dwellers. Amazon’s patented solution is multi-story, drone-delivery behive center warehouses smack in the middle of major cities. Will this work? (more…).

System 50

System Meeting 50

Martinka Consulting

JUNE 26, 2017

On May 10 I was on a panel at the monthly Association for Corporate Growth meeting titled, “Deal Warriors of the Lower Middle Market.” My co-panelists were Lisa Forrest, Greg Russell, Todd Marker, and John O’Dore. I realized after about two remarks my regular lines, quips, and stories are new to others, no matter how familiar I am with those lines. Statements that make me a “unconscious competent” get laughs and applause from others.

Construction 40

Construction Sales Meeting Examples 40

Seth Godin Blog

JUNE 26, 2017

If you frequently run last-minute sales, don't be surprised if your customers stop buying things in advance. You're training them to wait. If you announce things six or seven times, getting louder each time, don't be surprised if your customers ignore the first few announcements. You've trained them to expect you'll yell if it's important. If you don't offer someone a raise until they find a new job and quit, don't be surprised if your employees start looking for new jobs.

Training 50

Training Training Sales 50

MishTalk

JUNE 26, 2017

Obamacare replacement looks all but dead in the Senate. If by some magic it passes the Senate, it will still have to meet House approval. On top of it all, there are budget reconciliation procedures that have to be met. Let’s investigate the key hurdles. (more…).

Meeting 44

Meeting 44

Strategy+Business

JUNE 26, 2017

Banking's greatest technological innovation offers timeless lessons in improving customer experience.

Banking 56

Banking 56

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

How To

MishTalk

JUNE 26, 2017

With the second quarter roughly half over (from a data delivery standpoint), we have had three reasonably good or better hard data points, and at least a dozen bad ones. Today we have another bad data point with Durable Goods Orders down 1.1% vs an Econoday consensus of -0.4%. Moreover, April was revised lower to -0.9% from -0.7%. (more…).

Report 39

Report Data 39

LSA Global

JUNE 26, 2017

There is some controversy in the talent management arena about how to create and reward high performance and about the role that extrinsic motivators like money can play in creating a high performance culture. While the majority of our clients use pay-for-performance as a component of their total rewards and recognition philosophy to create a high performance culture, a recent survey by Willis Towers Watson found that: Only 20% of employers believe merit pay is effective at driving higher levels

Talent 34

Talent Management How To Culture 34

MishTalk

JUNE 26, 2017

Reuters reports GM Lowers Outlook for U.S. 2017 New Vehicle Sales , but not by enough in my estimation. (more…).

Sales 43

Sales Marketing Report 43

Harvard Business

JUNE 26, 2017

Wellness programs are becoming an integral priority for most human resource managers. After all, research shows that a happier workplace is more productive. To this end, workplaces are adding health-related perks from exercise rooms to yoga classes. Leaders participate in mindfulness and compassion trainings and are coached to learn emotional intelligence.

Study 28

Study Emotional Intelligence Exercises Research 28

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Consulting

LSA Global

JUNE 26, 2017

Unfortunately, too many managers struggle to follow the management basics of effective performance management. To add to the challenge, old school performance management processes and performance reviews are struggling to align with today’s more fast moving organizations and employees who have different expectations. For example, my old employer, Accenture , is replacing annual evaluations and rankings with more timely and personalized feedback for all employees.

Management 28

Management Metrics Accenture Training 28

Harvard Business

JUNE 26, 2017

In 2015 Princeton economists Anne Case and Angus Deaton published a stunning finding : The mortality rates for working-age white Americans have been rising since 1999. For mortality rates to rise instead of fall is extremely rare in developed countries except as a result of war or pandemic. However, history does offer a recent example of a large industrialized country where mortality rates rose over an extended period: Russia in the decades before and after the Soviet Union’s collapse.

Survey 28

Survey Government Education Financial 28

Leadership Vision Consulting

JUNE 26, 2017

A table has profoundly shaped my Strengths. My experience at this table also shaped why I believe strongly in our team sharing their perspectives, challenging each other, and openly asking for help as we work together in collaborative partnership. What have been the shaping influences of your Strengths? The post Are There Unseen Forces Shaping Our Strengths?

Leadership 21

Leadership 21

Harvard Business

JUNE 26, 2017

Paul Garbett for HBR. In our experience, managers tend to focus their innovation efforts on processes that are either large in scale (new products and business models ) or swift in development (hackathons, rapid prototyping, or emerging platforms). There’s nothing wrong with this, per se, as both approaches can pay huge dividends. But there’s also another type of innovation that is more gradual and smaller in scale.

Culture 28

Culture Trends Fashion Development 28

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Strategy

MBO Partners

JUNE 26, 2017

Four questions to ask yourself to see if you’re ready to bring in an extra set of hands.

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28

Harvard Business

JUNE 26, 2017

It was the Monday morning after the Phoenix race. Erica Jackson, chief marketing officer of the Mendoza Marathon Corporation, had risen early to watch people line up to register for next year’s event and expected an enthusiastic crowd. But when she walked into the field, she saw only dour looks and slumped shoulders. Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her. “Do you work for Mendoza?

Case Study 28

Case Study Case Studies Study Apparel 28

1 to 1

JUNE 26, 2017

To be a customer service associate at Wayfair, the online furniture retailer, candidates must successfully play Escape the Room—an interactive game in which players are locked inside a room and solve puzzles to unlock the door. The purpose is to assess a candidate’s problem-solving abilities, explained Liz Graham, vice president of sales and service at Wayfair.At Forrester’s 2017 CXNYC Forum, Graham outlined the Boston-based retailer’s strategy for maintaining a high level of customer se.

Retail 6

Retail Sales Strategy Strategy 6

Harvard Business

JUNE 26, 2017

“I think we have a shot at building the best office building in the world” were the words Steve Jobs used to describe Apple’s new headquarters in 2011. The grand vision at the heart of his last project is now being unveiled as Apple finalizes construction on Apple Park. Wired called the facility “insanely great (or just insane),” and in many ways it is exactly that.

Real Estate 28

Real Estate System Software Efficiency 28

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

Methodologies

Harvard Business

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. Rarely do people point to encouraging employees to disagree with their managers, as Amazon does, or firing top performers, as Jack Welch did at GE.

Culture 28

Culture Company Cash Flow Operations 28