Tue.Aug 27, 2019

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5 Decades of Critical Lessons for Your Consulting Firm

David A Fields

Can history teach your consulting firm anything? I mean, other than the importance of avoiding giant asteroids, bubonic plague and Bucky, the neighbor’s biting, St. Bernard? Maybe. I’ve cherry picked a handful of recent-ish decades and highlighted seminal (U.S.-centric) events to glean some lessons for us consulting firm leaders. See whether or not you agree. … Continued.

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The road to hell is paved with metrics.

Markovitz Consulting

Michael Harris and Bill Tayler wrote a terrific article in the new Harvard Business Review on “metrics surrogation”—the tendency for people to mentally replace their business strategy with metrics. Although these metrics are supposed to reflect the company’s progress towards its goals, the focus on metrics can destroy an organization. Wells Fargo’s “” Eight is great ” initiative, which had the company measuring daily cross-sell numbers, caused employees to focus on increasing that number—not nec

Metrics 211
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Decision-Making Bias

CaseInterview.com

Some people make decisions based on their intuition or “gut” feeling. Others make decisions based purely on the data and logic. Neither is wholly right or wrong, as both have problems with bias. Intuitive decisions are usually based on two things: 1) a mental model of the situation at hand; and 2) our emotional feelings about the situation. Sometimes our mental model is wrong.

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Developing Culture in Your Organization

Strategic Planning and Management Insights

Culture is the thing that drives performance. In different organizations around the world, you may have heard about the importance of developing one. It provides a lot of benefits, such as open communication, good teamwork, and dedicated employees, which affect nearly every aspect of a company.

Culture 61
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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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How To Communicate Like A Boss The Arthur Samuel Joseph Way

Henry DeVries

Do you know what perhaps is the most powerful and underutilized tool you have in your life and your business? Would it surprise you to know it is your voice?

How To 64

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How African-Americans Advance at Work — And What Organizations Can Do to Help

Harvard Business

Laura Morgan Roberts, professor at the University of Virginia’s Darden School of Business, says that organizations are still falling short on promoting racial diversity, particularly in their most senior ranks. While many large companies have “inclusion” initiatives, most leaders still shy away from frank discussions about how the experiences of their black employees and executives — including their feelings of authenticity and potential for advancement — differ fro

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Arithmetic true

Seth Godin Blog

Arithmetic is true. It’s true because. 1. we accept the terms for what they mean. 2. it’s timeless, past and present and future are the same. 3. it’s testable. In every fourth-grade classroom, the statement, “9 is bigger than 7” is clearly true. We can count out nine marbles. We have a mutual understanding of what “bigger” means in this context.

Culture 23
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Hire Leaders for What They Can Do, Not What They Have Done

Harvard Business

Three questions to ask about each candidate.

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Arithmetic true

Seth Godin Blog

Arithmetic is true. It’s true because. 1. we accept the terms for what they mean. 2. it’s timeless, past and present and future are the same. 3. it’s testable. In every fourth-grade classroom, the statement, “9 is bigger than 7” is clearly true. We can count out nine marbles. We have a mutual understanding of what “bigger” means in this context.

Culture 22
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Every Computer Science Degree Should Require a Course in Cybersecurity

Harvard Business

Just one of the top 24 U.S. undergraduate programs does.

Course 51
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Check Your Priorities—Are You Really Putting the Customer First?

1 to 1

Business leaders have long wish lists for improving the customer experience, but competing priorities pose significant hurdles to transforming the experience, according to new research. Meanwhile, some companies are redefining what it means to prioritize the customer. Although customer experience correlates to customer loyalty and financial results, companies still struggle to deliver excellent experiences to their customers.

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4 Tips for Managing Organizational Change

Harvard Business

Start with a trusted group of early adopters.