Sun.Nov 20, 2022

Achieving and Sustaining Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state of the art in the field. Unfortunately, it is not that good. Companies lose billions of dollars a year because of poor customer service. Few companies have learned how to get it right and lead their markets. Most try and end up failing.

eBook 59

Scavenger Hunt

Consultants' Consultant

Consultants Consultant: Offsites and away days are even more fun when you give people a cool. The post Scavenger Hunt appeared first on Consultants' Consultant. Offsites 101 Improv: creativity listening story Presentations and meetings strategy and offsites team

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Leading with Communication & Mitigating Risk as a CEO w/Brittany Burns Ep.169

SME Strategy

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services. Strategic planning communication Communication Plan

Change models

Consultants' Consultant

Consultants Consultant: This is just a beautiful set of images summarising some important thinking around change. The post Change models appeared first on Consultants' Consultant.

The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.

The Importance of Living Our Gratitude

Leadership Vision Consulting

It’s Thanksgiving in the United States, and as has become our tradition at Leadership Vision, this episode is all about gratitude.