Sun.Nov 20, 2022

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state of the art in the field. Unfortunately, it is not that good. Companies lose billions of dollars a year because of poor customer service. Few companies have learned how to get it right and lead their markets. Most try and end up failing. They most often fail because they lack the commitment, patience, investment, values, and they do not know how.

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Improving Business Growth Can Be Done With Assistance

Business Consulting Agency

You do not have to figure out as an entrepreneur everything on your own. In the matter of fact, it is not possible. Nobody knows everything in business or life. We rely on experts and professionals to help us out in many areas of our lives. For example, legal attorneys, accountants, doctors, and so on. Experts have a valuable place in our culture. This is especially true in business.

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Change models

Consultants' Consultant

Consultants Consultant: This is just a beautiful set of images summarising some important thinking around change. The post Change models appeared first on Consultants' Consultant.

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Leading with Communication & Mitigating Risk as a CEO w/Brittany Burns Ep.169

Strategic Planning and Management Insights

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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Scavenger Hunt

Consultants' Consultant

Consultants Consultant: Offsites and away days are even more fun when you give people a cool. The post Scavenger Hunt appeared first on Consultants' Consultant.

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No competition

Seth Godin Blog

There’s no competition for cookbooks on making food out of soccer balls and hockey pucks. There’s no competition for software that charges you to find out the temperature on Mars. There’s no competition for a service that counts how many pairs of shoes you own. In fact, in every market that’s worth entering, there’s competition.

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Set Your Company’s Sights on Reaching Strategic Goals

Granite Leadership Strategies

“Great ideas need landing gear as well as wings.” ~C.D. Jackson Your organization can’t have goals just for the sake of having goals, because you think you should or because it sounds like a good idea. If you create goals that are vague, confusing, and largely unreachable, you’ll not get more than a glance from your employees when you post them on the break room wall or send out a memo that gets filed away (or thrown away) and forgotten by those who should be a part of implementing them.