The enthusiasm correlation
That fan at the game, the one who was cheering the whole time…
That audience member, the one that gave a long standing ovation after laughing through the whole show…
And that team member, who eagerly participated in the last meeting…
Surveys showed that they had a truly great time. They were glad to be there and thought it was a terrific day.
The question: were they enthusiastic because it was a great event? Or did it feel like a great event because they were enthusiastic?