Tom Spencer

JULY 29, 2022

Human resource teams are critical to the growth of a company since employees typically represent both the biggest operating expense and largest off-balance sheet asset for most businesses. In this article, I will break down a few functionalities of Human Resource teams, and a couple of ways to get started in Human Resource Management. Within HR management, there are three main functions to be aware of. 1.

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Harvard Business

JULY 29, 2022

Here’s how to spot the signs before you become exhausted.

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Tom Spencer

JULY 29, 2022

Life is not all blue skies. To quote poet-philosopher Dolly Parton, “if you want the rainbow, you gotta put up with the rain”. The dark clouds of COVID-19 and its aftermath have plunged many people into a deep state of introspection following the shocking realisation of how quickly the rain can set in, and the uncertainty of whether calm weather will return any time soon.

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Harvard Business

JULY 29, 2022

Five strategies to help you set healthy boundaries.

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Seth Godin Blog

JULY 29, 2022

Joni wrote, “Rows and floes of angel hair And ice cream castles in the air And feather canyons everywhere I’ve looked at clouds that way. But now they only block the sun They rain and snow on everyone So many things I would have done But clouds got in my way. I’ve looked at clouds from both sides now From up and down, and still somehow It’s cloud illusions I recall I really don’t know clouds at all” We’d like to believe that our experiences are aligned w

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1 to 1

JULY 29, 2022

Every time customers interact with a customer service representative, do a keyword search, click through a brand’s website, or engage other touchpoints, they’re giving hints about their interests and intentions. The companies that understand customer intent—the purpose or reason behind a customer’s behavior—are better positioned to give customers want they want and outperform competitors.

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