Until recently, the prevailing understanding of artificial intelligence (AI) and its subset machine learning (ML) was that expert data scientists and AI engineers were the only people that could push AI strategy and implementation forward. That was a reasonable view. After all, data science generally, and AI in particular, is a technical field requiring, among other things, expertise that requires many years of education and training to obtain.
The Risks of Empowering “Citizen Data Scientists”
New tools are making it easier for anyone to use AI. Here’s how to make sure employees are doing so responsibly.
December 13, 2022
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Summary.
New tools are enabling organizations to invite and leverage non-data scientists — say, domain data experts, team members very familiar with the business processes, or heads of various business units — to propel their AI efforts. There are advantages to empowering these internal “citizen data scientists,” but also risks. Organizations considering implementing these tools should take five steps: 1) provide ongoing education, 2) provide visibility into similar use cases throughout the organization, 3) create an expert mentor program, 4) have all projects verified by AI experts, and 5) provide resources for inspiration outside your organization.