Tom Spencer
MAY 6, 2018
A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. Process: Each Step Matters. making enhancements to the hospital physical environment. Image: Pexels.
Harvard Business
JUNE 8, 2017
HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. ECEN began first with total joint replacement, then added spinal surgery, and recently has begun providing bariatric (weight loss) surgery at selected centers.
Harvard Business
OCTOBER 23, 2017
We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group.
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