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These Smart Social Media Tactics Will Help You Prevent A Crisis

Melissa Agnes

A social media manager loses their temper in a customer service post on Facebook. Everyone is using social media for marketing today. Your social media manager needs to be more than someone who just knows how to schedule posts on Facebook. Here are some of the topics this training needs to include: Issues management: being able to sort out what needs to be answered and what does not. Platforms: Managers need to be trained on the platforms they use.

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