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Want a Data-Driven Organization? Start with Your Talent Strategy

Organizational Talent Consulting

What sets a data-driven organization apart? Data-driven organizations are better equipped to make decisions and take the right actions. Today's generative AI is driving a data revolution. Recent evidence suggests that the percentage of data-driven organizations recently doubled, an increase greater than at any time before.

Talent 82
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Survey: GenAI Is Making Companies More Data Oriented

Harvard Business

Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture.

Survey 77
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Your Data Strategy Needs to Include Everyone

Harvard Business

An entirely new “management paradigm” for data is needed. As used here, a “management paradigm” embodies a common language, a holistic vision of the ways data should contribute, a clearly defined organizational structure showing how data integrates across the organization, along with clear roles and responsibilities for all involved.

Data 96
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You Need More Than Data to Understand Your Customers

Harvard Business

Today we have more data than ever before, yet marketers still struggle to understand their customers. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom. That’s because today’s marketers have mistaken information for intimacy.

Data 107
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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it. But where do you start?

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Retaining the Best of Your Culture Amid Organizational Change

Harvard Business

While leaders are often focused on how to transform their organizations — and, specifically, their cultures — an equally difficult challenge is keeping a culture steady. As companies go through big changes, they need to retain the best elements of their shared assumptions, values, and common behaviors.

Culture 89
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6 Organizational Culture Change Strategies

Organizational Talent Consulting

Just as no one is perfect, no organization is perfect, and no organizational culture is perfect. Organizational culture is everyone's responsibility, and leaders play a central role in influencing and reinforcing the company culture. Today, many leaders are asking how they can change the organizational culture.

Culture 76