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Hidden Heroes: Business Operations in Companies of All Sizes

Tom Spencer

Process Improvement One of the key functions of business operations teams in big companies is to analyze existing business processes and identify areas for improvement. They can also monitor vendor compliance and manage any associated risks.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

Sponsored by Accenture Strategy. In core functional or process transformation initiatives — which are often driven by digitization — we’ve seen examples of people analytics being used to measure activities and find embedded expertise. Insight Center. Competing in the Future.

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Why you need a COO or operations manager

Asamby Consulting

Process improvement is necessary to bring the company back to what made growth possible in the first place: Good products and services. But you know that the current operational setup won't work when you execute on your strategy and grow. The role oversees a variety of functions on a high level (strategy execution).

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Value-Based Care Alone Won’t Reduce Health Spending and Improve Patient Outcomes

Harvard Business

Lean’s core principles include value being defined by the customer’s (patient’s) needs, aggressively removing waste from processes, improving processes continually, and engaging employees actually doing the work to identify issues and provide solutions.