Reimagining stores for retail’s next normal


At some point, retail stores will reopen—but unless apparel and specialty retailers redefine the role of the store and revamp store operations, they will be ill prepared for the post-COVID-19 future. Retail Insights

Take Steps Now to Protect Your Independent Status!

Successful Independent Consulting

About two months ago, the California Supreme Court issued a unanimous decision in the case Dynamex Operations West Inc. It’s because of this third part of the test that you need to pay attention to how you operate. Recent court ruling likely to impact independent consultants in the U.S.

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Companies Are Working with Consumers to Reduce Waste

Harvard Business

Operations in a Connected World. Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill.

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. Whether a company has reinvented itself, sought growth through expansion, or turned to partnerships or M&A, gaps between what it says it does for customers and what it delivers are usually the result of an operating model that isn’t set up to deliver the strategy.

California Supreme Court Ruling Impacts Independent Consulting and Subcontracting – Keep It Legal!

Women in Consulting

By: Henry Telfeian. :: Two months ago, the California Supreme Court issued a unanimous decision in the case Dynamex Operations West Inc. It’s because of this third part of the test that you need to pay attention to how you operate, including how you hire subcontractors.

5 Surprising Findings About How People Actually Buy Clothes and Shoes

Harvard Business

Apparel brands are investing especially heavily in online shopping capabilities and introducing interactive features that complement apps and websites. To get a clearer, more-complete picture, we studied actual decisions made by 1,500 apparel and footwear shoppers in the United States. Other apparel brands might seek to attract customers through differentiated and personalized products. At a minimum, physical stores and e-commerce operations would benefit from better links.

Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

We recently completed a study for the CEO of a very well known, global sports-apparel brand company. Our sports-apparel CEO had the right idea in challenging his team to think about the organization and ask: are we fit for growth, given our strategies going forward?

Currency Lessons: Think a Sinking Currency is Always Good For Manufacturers?


How can a business operate when the currency is on a free-fall?" Indian shoppers are not only cutting back on big-ticket purchases such as refrigerators, TVs or expensive branded apparel but even staples including soaps, ketchup and cosmetics. Currency Lessons.

Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business

Workers specialize in simple, highly routinized operations. They are incentivized to complete operations as quickly as possible. Operations in a Connected World.

BTS Group Interviews and Culture

Management Consulted

However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Apparel. BTS GROUP INTERVIEWS AND CULTURE. 30 years old and long a mainstay in European consulting, BTS Group has been steadily growing since its inception in 1986. A strategy execution and implementation firm based in Sweden, today the firm counts 59 of the U.S. Fortune 500 and over 30 of the Global Fortune 100 among its clientele.

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How Chinese Companies Disrupt Through Business Model Innovation

Harvard Business

The American textile and apparel industries, for example, will tell you that the evidence can be found in the blood on the floor — their blood, on what used to be their floor. Experts continue to debate whether Chinese businesses are truly disruptive.

Reshoring Myth Explodes: Offshoring Outpaces Onshoring Every Year Since 2004 Except 2011


Reshoring Index shows that for the fourth consecutive year, reshoring of manufacturing operations to the United States has once again failed to keep up with offshoring. Vietnam has absorbed the lion’s share of China’s manufacturing outflow, especially in apparel.

Maximizing Agility and Leverage in the Global Organization

Kates Kesler

Agility and scale rarely co-exist in the design of the organizational operating model. In foods, beverages, health, beauty, and apparel local variations really do matter.

Agile 65

The Biggest Obstacles to Innovation in Large Companies

Harvard Business

“Any time you start something new like [an innovation initiative], that cuts across many areas, there’s a potential for people feeling like you’re in their backyard,” says Michael Britt, a senior vice president who heads the Energy Innovation Center at Southern Company, a major utility operator. The culture at large companies is typically built on a foundation of operational excellence and predictable growth. jessica solomatenko/Getty Images.

Design for Conflict: Make Tension in the Matrix Work to Drive Business Results

Kates Kesler

Take Nike, marketing a core brand across a number of consumer categories with hundreds of footwear and apparel products all over the world. A clear approach to operating governance is the key to making the tension in the matrix work for customers, shareholders and the assorted teams inside the business. For years, leaders have tried to create smooth-running organizations where complexity, tension, conflict and overlapping lines of authority are at a minimum.

How to Excel at Both Strategy and Execution

Harvard Business

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. You may think that success can be achieved by excelling at either strategy or execution individually—that great visionaries can change how we see the world, or that amazing operators can wind up outperforming competitors.

Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. As one director noted, “We spend a lot of time on operational strategy — growth, acquisitions, etc.

Reshoring Myth Explodes: Ofshoring Opaces Onshoring Every Year Since 2004 Except 2011


Reshoring Index shows that for the fourth consecutive year, reshoring of manufacturing operations to the United States has once again failed to keep up with offshoring. Vietnam has absorbed the lion’s share of China’s manufacturing outflow, especially in apparel. Reshoring Over Before It Ever Got Going Recall the hype over reshoring? Manufacturing jobs supposedly were returning to the US in droves from Asia.

Is It Too Late for Sears to Save Itself?

Harvard Business

Sears Holdings has indicated that “substantial doubt” exists about its ability to continue operations. ” Lampert and his colleagues must make a similarly calculated and courageous move, whether that’s to merge with another retailer, integrate vertically, change the Sears store format, slash its apparel offering, or something else. don’t acquire another retailer and operate it separately) and to create more value for its core customers.

How One Clothing Company Blends AI and Human Expertise

Harvard Business

The company offers a subscription clothing and styling service that delivers apparel to its customers’ doors. When it comes to recommendations, is there room for improvement in the way Amazon and Netflix operate? When we think about artificial intelligence, we often imagine robots performing tasks on the warehouse or factory floor that were once exclusively the work of people. This conjures up the specter of lost jobs and upheaval for many workers.

Severe Weather Threatens Businesses. It’s Time to Measure and Disclose the Risks

Harvard Business

Research shows that abnormal weather disrupts the operating and financial performance of 70% of businesses worldwide. And yet, this aggregate number adds up positive and negative weather impacts, and masks the true extent to which abnormal weather harms individual businesses operating in utilities, retail, food processing, transportation, and construction, among other industries. In the apparel sector, for instance, the unusually warm winter temperatures across Europe and the U.S.

How Vineyard Vines Uses Analytics to Win Over Customers

Harvard Business

Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins. This holiday-themed product campaign targeted two specific audiences: 1) customers who had previously viewed the holiday-themed apparel and 2) customers with a high affinity toward the product. HBR Staff/Daniel Sambraus/EyeEm/Getty Images.

Growth Needs to Come from the Entire Company

Harvard Business

Consider the sports apparel company Under Armour. Organizations, whether businesses or nonprofits, almost universally pursue growth.

The Rise of WhatsApp in Brazil Is About More than Just Messaging

Harvard Business

In Brazil and India , small apparel shops use messaging to alert recurring customers when a new collection has arrived and to share pictures and videos of their products. Either set up a 24/7 operation for messaging or clearly state your operating hours.

A Tool to Map Your Next Digital Initiative

Harvard Business

It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight. Operations in a Connected World.

Tools 52

7 Charts Show How Political Affiliation Shapes U.S. Boards

Harvard Business

Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican.

Why Top Management Should Listen to Activist Investors

Harvard Business

For our recent book we studied companies from a broad range of industries that operate this way, including Apple, CEMEX, Danaher, Haier, IKEA, Inditex (known for its Zara apparel business), Starbucks and many others. Activist investors who expect to raise returns by influencing strategic decisions are having a meaningful impact on many industries from consumer-packaged goods to aerospace and defense.

Case Study: When Two Leaders on the Senior Team Hate Each Other

Harvard Business

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. The team wasn’t perfect, but it was still operating at a pretty high level. kuritafsheen/Getty Images.

The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business

The chief marketing officers at consumer products companies, the heads of design at luxury apparel companies, and the heads of logistics at large retailers are cases in point. That makes retaining them very different from retaining someone who wants to scale the corporate hierarchy by managing increasingly larger operations. billion company that operates multiple ski resorts, has grown to understand the employee retention value in reputation. park troopers/unsplash.

How Digital Leaders Get the Right Work Done - SPONSOR CONTENT FROM WORKFRONT

Harvard Business

And we’re seeing these business leaders of tomorrow they’re really championing a new operating model of work. Let’s say it’s an apparel company, right.

Can Index Funds Be a Force for Sustainable Capitalism?

Harvard Business

In another example, GSMA, the trade body representing mobile operators, has developed a framework to collaborate in maximizing their contribution towards the SDGs, in particular improving infrastructure, reducing poverty, providing quality education, and acting on climate. Hiroshi Watanabe/Getty Images. The investment industry is changing.

A Refresher on Discovery-Driven Planning

Harvard Business

As McGrath and MacMillan explained in their original article, “conventional planning operates on the premise that managers can extrapolate future results from a well-understood and predictable platform of past experience.” One of the growth vectors they identified was moving into the production of high-end apparel that would be sold in department stores. ” Step 3: Define operational requirements.

The Benefits of Hiring Your Best Customers

Harvard Business

I’m talking about the superconsumers who are inside your organization, working at every level: the fashionista who works in the mail room at the headquarters of an apparel company, or the finance manager who works for a pork brand and who eats three pounds of bacon in any given week. Sheryl Sandberg, chief operations officer of Facebook, called McCord and Hasting’s presentation the most important document ever to come out of Silicon Valley.

Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft

Harvard Business

Using digital technologies, NASCAR built intranet sites to store critical files such as an operations workbook and personnel grid that the logistics team uses as the basis for everything it does, and crafted custom mobile apps in a matter of days rather than weeks that help track and assess things such as catering operations, hotels, and locations of officials.

B2C 28

Navarro Nonsense and the Folly of Trump’s Proposed Tariffs


Most of the consumer goods made in China such as apparel, shoes, toys, and hardware haven’t been made in America in decades. Amazon will use drones to deliver their packages and UPS will have to either operate the drones or else find some other line of work. Trump’s proposed tariffs will not create or save any jobs. All it will do is drive up prices. Wages are unlikely to follow. It’s a lose-lose proposition for all involved.