Kates Kesler

Using the Right Performance Metrics: Watch out for P&Ls

Kates Kesler

We regularly work with CEO’s that are frustrated with leader behaviors that undermine enterprise strategy. Simple financial measures, like P&Ls, are an effective way to visibly drive leader accountability, yet they frequently do not match the complexity of today’s strategies. Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. For a simple comparison, consider this sports team analogy.

To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

Diversity and Inclusion programs and initiatives are ubiquitous. While many organizations are making strides in the right direction, too many fall short of their goals and aspirations.

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To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

Diversity and Inclusion programs and initiatives are ubiquitous. While many organizations are making strides in the right direction, too many fall short of their goals and aspirations.

Is Strategy still Relevant to Organization Design?

Kates Kesler

The axiom has always been to start with a clear strategy if you want to design a sound organization. But, is detailed strategy work even relevant in a world where the external environment is continually changing, requiring companies to regularly shift direction and priorities? On the contrary, we believe strategy is more important than ever. Both strategy and organization have to be dynamic.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Chief Ecosystem Officer – Taking Customer Centricity to the Next Level

Kates Kesler

Many of our clients are asking how to utilize organization design mechanisms to take customer centricity to the next level. Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs. Specifically, how can we ensure that we are appropriately looking ahead, curating market opportunities, and defining holistic responses to address the specific needs of our customers?

Rwanda: When Government is run like a Business

Kates Kesler

You should visit Rwanda. Most tourists come to this east African country of just under 13 million people to see … Blog

Start Slow, Finish Fast: Rightsizing Your Organization the Right Way

Kates Kesler

When organizations are looking to find cost savings, people costs are typically a significant portion of the budget and an attractive target for cost reduction, but beware! Reductions in staffing levels can destroy or erode organization capabilities or “muscle” that are at the heart of their competitive advantage and may have taken years to develop. When done haphazardly, staffing cuts can have a lasting impact on employee morale, trust, and engagement.

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Best Practices for Redesigning Your HR Function

Kates Kesler

HR transformations are one of the most commonly requested function redesign projects at Kates Kesler. Here we share a few … Blog

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Cornell Advanced HR Certificate: Leading Talent Optimization

Kates Kesler

Building Internal OD Knowledge Base Videos

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

How can we check for alignment of our organization, even when we are not intending to do a re-design?

Kates Kesler

Knowledge Base Videos What is Organization Design

Linkedin Learning – Org Design Video Series

Kates Kesler

You can now access 17, three-minute videos on the fundamentals of organization design. We share practical insights…a great resource for HR and OD professionals as well as line managers. You can see the first video here. Watch Video. Knowledge Base Videos What is Organization Design

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The Nature of Organization Complexity

Kates Kesler

Knowledge Base Videos What is Organization Design

What value can Organisation Design bring if it’s done well?

Kates Kesler

Knowledge Base Videos What is Organization Design

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

The Role of Organisation Design in Business Strategy – Amy Kates

Kates Kesler

Knowledge Base Videos What is Organization Design

Culture in the Time of Covid-19

Kates Kesler

In the time of Covid-19 all conventions are challenged. We are struck with the headline in today’s paper, “To Curve … Blog

Greg Kesler: Collaborative Organization Presentation

Kates Kesler

Current Topics in Organization Design Knowledge Base Videos

Layers of Leadership: Designing Governance without Hierarchy

Kates Kesler

“Governance” is the set of formal conversations that set direction, prioritize investments, review performance, and resolve trade-offs. Because governance conversations … Blog

Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. Most have already sustained massive damage, and we still have yet to see the scope of impact of the global pandemic that has upended the globe. Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. When the dust settles, we have a responsibility to turn our shock and grief into fierce determination, and lead the charge of responsible, strategic, sustainable future growth. However, there’s no team better suited to lead that charge than the marketing department. Marketers are uniquely positioned to provide creative solutions to aid their organization in times of change and chart a course for navigating success.

Designing Functions to be Integrators of Complex Organizations

Kates Kesler

Functional organizations are the mortar that holds the building blocks of a complex organization together. And they are often the … Function Design

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The Organization Model – The design link between strategy and organization chart

Kates Kesler

We regularly work with leaders of complex organizations that are making changes to strategy that have organization implications. It is … Blog Design Process

Designing the Global Organization

Kates Kesler

The path to success for the globally-ambitious business has never been easy. Economic shifts, political protectionism, and infrastructure gaps in … Global Design Publications

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Singapore: Using Organization Design to Shape a Nation

Kates Kesler

Your customers are pushing you to deliver complex solutions of products and services in innovative ways. Sounds like the challenge … Blog

How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”

Making the CMO Role Successful: Pay Attention to the Operating Model of the Company

Kates Kesler

Across multiple industries and geographies, the CMO role is the shortest tenured in the c-suite, slipping to an average … Blog

Establishing an Organization Design Transformation Office

Kates Kesler

Our clients typically don’t run in to issues completing the design phase of their organization transformation. At the start … Blog Design Process

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Talent Prediction 2018: The New Role of the Business Unit Manager

HR Ringleader

CEOs (and activist investors) are pushing for simpler organizations with more autonomous, accountable business units. This call to action comes … Talent

Designing Adaptable Organisations for Tomorrow’s Challenges

Kates Kesler

Amy Kates, Greg Kesler, and Gillian Pillans teamed up under the Corporate Research Forum to discuss large complex organisations today … Adaptable Organizations Publications

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.

What Makes and Adaptive Company… A Few More Thoughts

Kates Kesler

Martin Reeves sets out three elements of an adaptive company: flexible strategy approaches, leaders able to fit strategy to context, … Adaptable Organizations Publications

Interview with Amy Kates – HR Revolution Middle East Magazine

Kates Kesler

Amy Kates is interviewed by the HR Revolution Middle East Magazine after providing organization design teaching in Egypt. read more … Publications Team

The Integrated Holding Company: Is Such a Thing Possible?

Kates Kesler

The demise of the GE business model has called into question the wisdom of trying to find strategic and operational … Blog

Organization Change? Think like a Marketer

Kates Kesler

When the time comes to communicate organizational change, leaders tend to default to Human Resources or Corporate Communications to develop … Blog

What We Learned From Our Own Data-Driven ABM Strategy

ZoomInfo has created the following eBook to help other B2B organizations gain insights on how to launch their own data-driven ABM strategy. In this eBook, we will reveal the good and the bad from our own campaign and highlight some key takeaways on how to improve your ABM strategies moving forward.

Transforming Global Functions

Kates Kesler

We regularly work with leaders of complex, global companies who want to transform one or more of their functions (Finance, … Blog

Corporate Center Design in Complex, Global Companies

Kates Kesler

“How are you adding value?”. That’s the question Neville Isdell, Chairman and Chief Executive Officer (CEO) of the Coca-Cola Company, … Function Design

Organization Design in China

Kates Kesler

Organization design and development are relatively new fields in China. But, as leaders of local companies become more sophisticated in … Blog

The Fit Between Talent and Organization

Kates Kesler

Talent is priority number 1, 2 and 3 in most corporate human resources functions today. It’s no surprise, forced by … Blog

Catch Them If You Can: The Passive Candidates Edition

With the right tools and mindset, it’s possible to track down this candidate (and many others like them!). How? Simple: By thinking like one. To get started on your search, we’ve gathered clues you’ll need to get in the mind of your passive prospects.