article thumbnail

A Commercial Pilot’s 2-Year Plan to Break into Consulting

Management Consulted

in business, clearly have a love for aviation and were a professional in the aviation industry from 2006 to 2010. What was happening between 2010 and 2012? What were you doing in between 2010, potentially even prior to 2010 to April 2012. People will just take a little bit of time and travel, or something like that.

article thumbnail

The Benefits of Hiring Your Best Customers

Harvard Business

“My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said. “The romance of travel is near and dear to everyone’s heart. Certainly, this increase will clearly benefit your external metrics like customer satisfaction scores. It’s not for everyone.

Energy 28
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Ways CEOs Can Conquer Short-Termism

Harvard Business

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. Mark Bertolini, CEO of Aetna, began his tenure, in 2010, by lowering targets by over one-third, in a single bold move.

Metrics 32
article thumbnail

The U.S. Media’s Problems Are Much Bigger than Fake News and Filter Bubbles

Harvard Business

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. Spillovers.

Media 41