Although family members are often committed to the business, they sometimes lack the skills and fortitude necessary to maintain it across generations. In response, family firms are increasingly hiring non-family employees to help their businesses survive and grow. However, family firms face a challenge in this regard as they generally offer lower compensation, extend fewer opportunities for advancement or skill development, and have policies and cultures that treat non-family members differently than family members. For these reasons, family businesses frequently suffer from a human capital deficit. Therefore, a pressing question is how can family businesses attract quality non-family employees?
How Family Businesses Can Attract Non-Family Talent
Many family businesses struggle to attract quality non-family talent because they typically offer less desirable compensation and fewer opportunities for advancement. But the solution is not to mimic traditional corporate hiring practices. Family businesses should instead promote their cultures of caring, trust, and loyalty in order to acquire high-quality talent. Instead of relying on the latest recruitment fads and trends, family businesses should look to these networks to identify like-minded, industrious recruits who share the family’s values. In both recruitment marketing and informal conversations, family businesses should signal that they treat employees like family. Such narratives help attract candidates even when other incentives may be subpar. And highlight the next generation’s involvement in the business, to reassure others of the firm’s strength and permanence. By highlighting their strengths instead of attempting to mitigate their weaknesses, family businesses can attract talented employees and avoid human capital deficits.