As AI tools become more commonplace, many businesses find themselves playing catch up when it comes to incorporating these new systems into their existing infrastructure. And that’s more than understandable — these tools are highly varied, often poorly-understood, and they’re constantly evolving. To start making sense of the AI landscape and determine how your business will need to adapt, the first thing to understand is that the term “AI” in fact covers a huge spectrum of different things.
Making Sense of the AI Landscape
A survey of more than 800 AI systems identified four distinct types of tools.
November 17, 2020
Summary.
As more and more companies incorporate AI tools into their operations, business leaders need to find ways to adapt. But the term “AI” in fact covers a huge spectrum of different things. How can leaders start to make sense of this vast array of new systems? The authors analyzed over 800 different AI tools and found that the problems they solved fell into four distinct categories: rote tasks, simple tasks that require ethical decision-making, creative tasks with limited ethical implications, and tasks that require both creativity and ethics. Armed with this simple framework, leaders can start to get a handle on the human capabilities they’ll need to invest in to make the most of these new tools.
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New!
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.