Race at Work with Porter Braswell / Season 1, Episode 11

Sephora’s Deborah Yeh: Unconscious Bias in Retail and Marketing

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What we can learn from Sephora’s Chief Marketing Officer about stereotypes and unconscious bias at work.

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January 20, 2021

What does it mean to be a consumer in America? Does race correlate to the type of service and treatment a customer receives in a store?

Deborah Yeh, Sephora’s Chief Marketing Officer, joins host Porter Braswell to discuss unconscious bias in retail and marketing, as well as how it affects customers and their relationship with brands. Previously, Yeh held marketing leadership roles at GAP and Target.

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